Our Story

Opulence exists because a personal struggle for relief transformed into a mission to bring world-class scalp therapy to Pittsburgh, turning a leap of faith and a “beat-up” brick-walled space into a sanctuary where healing meets high-end relaxation.

In 2021, Ashley was dealing with a dry, flaky, difficult scalp and couldn’t find a single specialist in Pittsburgh. After searching online for weeks, she came across Japanese head spas in New York, Chicago, and LA — all with months-long waitlists and nothing remotely similar close to home.

That search turned into an obsession. She found a head spa training course in New York City, booked it, and came back knowing two things: she loved everything about the head spa service, and Pittsburgh didn’t have one. She started casually looking at commercial spaces, not entirely sure what she was building toward. Then she walked into a space on the South Side.

Rough around the edges, beat-up walls, definitely not the aesthetic she had in mind. But there was a beautiful brick wall, and she could see exactly what it could become. She asked about the lease. The landlord said yes, despite the credit score. She took it as a sign.

She poured her savings in, kept bartending nights to fund it, and built Opulence from the floor up. The website, the booking page, the Google listing — all of it figured out through persistence alone. Opulence is now heading into its second year, and it became something none of us expected so quickly.

BOOK YOUR EXPERIENCE

Where It All Began

A few hair salons had started offering Japanese head spa services, but that wasn’t the experience Ashley was after. She wanted something purpose-built: a calm, spa-like environment with no distractions, no salon noise, just one client and one focused treatment. That place didn’t exist in Pittsburgh. So she created it.

What We Built

Opulence started from nothing. Facebook Marketplace furniture, every saved dollar, and a belief that it could work. Watching it grow into a space where people genuinely love to come — where interesting and accomplished women walk in and feel at home in something she built with her own hands — is about as personal as it gets.

How We Want You to Feel

Beautiful. Refreshed. Like they did something genuinely good for themselves today. Not guilty about the cost, not doubtful about the time. This is the kind of thing you’ll want to come back for.

Our Values

MISSION

To bring specialised scalp care and restorative wellness to Pittsburgh, in a space that feels as considered as the treatments inside it.

VISION

To grow into multiple cities without ever losing the intimacy that makes Opulence worth visiting in the first place.

CORE VALUES

Straightforward pricing, no overwhelming service menus, and every decision made around what’s genuinely best for the client. No gimmicks, no upsells for the sake of it — just honest care delivered well.

The Space

From the moment you arrive, something shifts. There’s a scent you can’t quite place — clean and warm and calming — that greets you at the door. Your therapist welcomes you in, offers water or prosecco, and walks you through to the changing room. You take your time. There’s no rush here. You change into a plush robe, slippers, and a towel, and when you’re ready, you settle into a heated, vibrating bed that’s genuinely difficult to want to leave.

Words from Our Guests

★★★★★

This was truly the best relaxation I’ve ever felt in any type of spa. The staff not only was extremely sweet, but they are so knowledgeable when it comes down to their products and everything they do in regards to the services they provide.

— Hana
★★★★★

Opulence is absolutely fantastic! This was hands down the most relaxing experience I have ever had. I would give them higher than a 10/10! Such a professional team, calm, courteous, and experienced. I loved the sauna, calming lounge, and refreshments. It felt like a full wellness experience! This spa has a way of making you feel cared for the second you walk in.

— Sarah
★★★★★

I had the most incredible experience at Opulence Head Spa! Jordan and Chelsea took care of both me and my mom, and they were nothing short of amazing. They were so personable, kind, and patient—never once did we feel rushed. The whole atmosphere was relaxing and eye-opening, and the treatment itself felt absolutely incredible.

— Ashley
★★★★★

Absolutely loved my experience at Opulence Head Spa! From the moment I walked in, I could tell this place was something special - it’s truly a vibe. The atmosphere is cool, calming, and effortlessly stylish, making it the perfect escape from the chaos of everyday life.

— Meredith

Time to pour back into yourself